Helplines

If you need assistance with your insurance policy but are unsure who to contact, this page is for you. Below is a list of helpline details for all our partner insurers so if you need help with claims, advice or anything else to do with your policy and are unable to find the relevant contact details, there’s a good chance they’re listed her.

 

Weir Insurance

Motor claims 24 hour helpline: 0845 189 6262

All other (during office hours) 0800 281 453

 

ABC/Highway

Household claims : 0800 633 5814

Domestic Emergency : 0800 633 5423

 

Ageas

Household: 0345 120 8410

Glass Line: 0800 174 764

 

Allianz

Household: 0344 871 9538

 

Aviva

Motor Trade: 0800 046 6229

Liability : 0345 300 7586

Home: 0800 012 345

Commercial Property : 0345 0307 766

 

Axa

Commercial/Liability/Personal: 0845 600 2716

Domestic Helpline / Home Assistance : 0330 024 6849

Legal Helpline : 0330 024 6861

Windscreen for Commercial Vehicle: 0800 269 661

 

Broker Direct

Household: 01204 600 400

 

Chaucer

Motor: 0800 072 2050

Windscreen: 0800 587 0808 or 0800 316 7436

 

Markerstudy 

 All Claims: 0800 072 2050

 

Cherish

All Claims: 0800 197 2770 

 

Congregational & General

Household: 01274 700 700

 

Covea 

 Property Care: 0330 024 2255

Commercial Care: 0330 024 2266

 

Equity Red Star

Windscreen : 0344 561 1934

 

Highway

All Claims: 0800 028 9655

 

HIUA 

Holiday Home/Guest House: 0345 604 6964

 

Home and Legacy

All Claims: 0344 893 8370

 

Mobilers Liability

All Claims: 0844 13 4555

 

NIG

Personal Lines: 0345 607 1626

Commercial: 0345 246 1478

 

Prestige

All Claims: 0800 0113 777

 

Sabre

All Claims: 0330 024 4696

 

Sunworld Travel

Emergency - Outpatients (Overseas Medical Assistance): 02920 474 145

Non Emergency: 0245 850 5193 

Travel Helpline: 0800 389 5904

 

Towergate

Commercial Property: 0344 892 0967

Household: 0330 123 3306

Residential Property Owners: 0170 877 7710

HIgh Net Worth : 0330 123 3125

Season Select Household: 0800 023 2797

 

Zenith

All Claims: 0845 600 5330

 

Zurich

Glass/Breakdown : 0800 400 641

Commercial: 0800 302 9055